{"id":1077,"date":"2019-10-30T10:38:00","date_gmt":"2019-10-30T10:38:00","guid":{"rendered":"https:\/\/air-d.eu\/?p=1077"},"modified":"2020-04-02T10:50:29","modified_gmt":"2020-04-02T10:50:29","slug":"les-acheteurs-en-ligne-sinquietent-des-retards-de-livraison-2","status":"publish","type":"post","link":"https:\/\/air-d.eu\/fr\/les-acheteurs-en-ligne-sinquietent-des-retards-de-livraison-2\/","title":{"rendered":"Les acheteurs en ligne s’inquie\u0300tent des retards de livraison"},"content":{"rendered":"\n

Tout comme le commerce de de\u0301tail hors ligne, le commerce en ligne pre\u0301sente encore de nombreux de\u0301fis. Dans nos dernie\u0300res recherches, 8 sites inde\u0301pendants sur 10 proposaient des de\u0301lais de livraison supe\u0301rieurs a\u0300 5 jours et dans de nombreux cas, les dates de livraison e\u0301taient plus longues que promis. Bien que l’Internet soit un service comple\u0301mentaire fondamental pour les magasins de de\u0301tail, dans certains cas, il cause des dommages aux marques de de\u0301tail en raison de la mauvaise logistique en place, de la mauvaise politique de retour et du manque d’acce\u0300s pour traiter les plaintes des clients<\/p><\/blockquote>\n\n\n\n

Les acheteurs ont deux grandes pre\u0301occupations lorsqu’il s’agit de faire des achats de vacances en ligne.<\/p>\n\n\n\n

La livraison tardive des colis est la principale pre\u0301occupation des vacanciers, cite\u0301e par 38,6 % des personnes interroge\u0301es dans une enque\u0302te de la socie\u0301te\u0301 Convey base\u0301e a\u0300 Austin. La crainte du vol est arrive\u0301e en deuxie\u0300me position, avec 21,9 % de personnes craignant que leurs colis soient vole\u0301s apre\u0300s la livraison. L’enque\u0302te mene\u0301e aupre\u0300s de plus de 2 500 consommateurs ame\u0301ricains identifie les tendances et les the\u0300mes qui de\u0301finiront l’expe\u0301rience d’achat en ligne pendant les vacances et au-dela\u0300.<\/p>\n\n\n\n

Conforme\u0301ment a\u0300 la pre\u0301occupation concernant le piratage des porches (v\u00e9randas), 66,5 % des personnes interroge\u0301es ont de\u0301clare\u0301 que la possibilite\u0301 de suivre les colis en cours de route est un service important, tandis que 12,8 % ont de\u0301clare\u0301 qu’elles aimeraient avoir la possibilite\u0301 de changer de destination de livraison une fois que les commandes sont en transit. <\/p>\n\n\n\n

Publie\u0301 a\u0300 l’origine sur chainestoreage.com, vous pouvez lire l’article complet ici <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Tout comme le commerce de de\u0301tail hors ligne, le commerce en ligne pre\u0301sente encore de nombreux de\u0301fis. Dans nos dernie\u0300res recherches, 8 sites inde\u0301pendants sur 10 proposaient des de\u0301lais de … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":635,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"yoast_head":"\nLes acheteurs en ligne s'inquie\u0300tent des retards de livraison - AIR&D<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/air-d.eu\/fr\/les-acheteurs-en-ligne-sinquietent-des-retards-de-livraison-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les acheteurs en ligne s'inquie\u0300tent des retards de livraison - AIR&D\" \/>\n<meta property=\"og:description\" content=\"Tout comme le commerce de de\u0301tail hors ligne, le commerce en ligne pre\u0301sente encore de nombreux de\u0301fis. 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